Terms and Conditions

Last Updated: 18/03/2025

Please read these Terms and Conditions carefully before using our website and services.

1. Introduction
These Terms and Conditions govern your use of Launch IT Solutions (“the Company,” “we,” “us,” or “our”) and form a legally binding agreement between you (“the User,” “you,” or “your”) and the Company. By accessing or using our website https://www.launch-it-solutions.com/ (the “Website”) and our services, you agree to comply with these Terms.

If you do not agree with these Terms, you must discontinue use of our Website and services immediately.

2. Definitions
For the purpose of these Terms and Conditions:

“Affiliate” means any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote.
“Company” refers to Launch IT Solutions.
“Country” refers to the United Kingdom.
“Device” means any technology used to access the Service, such as a computer, mobile phone, or tablet.
“Service” refers to the Website and all associated IT support and consultancy services provided by the Company.
“Terms and Conditions” or “Terms” refer to this agreement.
“You” means the individual, business, or legal entity accessing our Website and services.

3. Acknowledgment
By accessing or using our Website and services, you:

Confirm that you are at least 18 years old.
Agree to comply with these Terms.
Understand that these Terms apply to all visitors, users, and customers.
If you do not agree to any part of these Terms, you must not access or use our Website or services.

Your use of our services is also subject to our Privacy Policy, which explains how we collect and use your personal data. Please read our Privacy Policy carefully before using our services.

4. Use of the Service
We grant you a limited, non-exclusive, and revocable license to access and use our Website for lawful purposes. You must not:

Attempt to copy, modify, or distribute our content without written permission.
Use our services for any illegal, fraudulent, or unauthorised purposes.
Engage in activities that may harm, disrupt, or compromise our Website’s security.
We reserve the right to restrict, suspend, or terminate your access if you violate these Terms.

5. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the content, security, or privacy policies of these external sites. You access them at your own risk.

We strongly recommend that you read the terms and conditions and privacy policies of any third-party websites you visit.

6. Limitation of Liability
To the maximum extent permitted by UK law:

We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Website or services.
Our total liability for any claims shall not exceed the amount you have paid for the service or £100, whichever is lower.
We do not guarantee that our services will be error-free, uninterrupted, or fully secure.
You acknowledge that we are not responsible for any data loss, cybersecurity breaches, or third-party software failures.
Some jurisdictions may not allow the exclusion of certain warranties or limitations of liability, in which case our liability will be limited to the maximum extent permitted by UK law.

7. “As Is” and “As Available” Disclaimer
Our services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee that our services will:

Meet your specific requirements or expectations.
Be free from errors, security vulnerabilities, or performance issues.
Be available at all times or function without interruptions.
You assume full responsibility for your use of the Website and any services obtained from us.

8. Termination of Access
We may suspend or terminate your access to our services immediately, without prior notice or liability, if you:

Breach any provision of these Terms.
Engage in fraudulent, illegal, or abusive activities.
Use our Website in a way that disrupts its functionality or compromises security.
Upon termination, your right to use our services will cease immediately.

9. Payment & Refund Policy
All fees for our services are non-refundable, unless otherwise stated in a separate written agreement.
Late payments may result in service suspension until payment is received in full.
If you subscribe to a monthly or annual service, you agree to the recurring payment terms. You must provide written notice at least 30 days before cancellation.

10. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted under the laws of England and Wales.

If a dispute arises, you agree to first contact us to attempt to resolve the matter informally. If a resolution cannot be reached, legal proceedings shall be handled exclusively by the courts of England and Wales.

11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. If we make significant changes, we will notify users with reasonable notice. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

12. Contact Information
If you have any questions about these Terms, you can contact us:

By email: help@launch-it-solutions.com