Managed IT Support

Our Simple Pricing Model

We work on a “Per User, Per Month” basis. This ensures fully predictable IT costs, eliminating large upfront costs or unexpected hourly bills. If a business has 3 staff using IT systems, they pay for 3. If they have 50, they pay for 50. It’s fully scalable. Get in touch we will ask a few questions and be able to give you a simple easy to understand quote.

Launch IT Solutions Hospitality IT Team 2

Whats Included

Understand the key advantages of a partnership with Launch IT Solutions

Unlimited Remote Support

Your team can just call or email us for any issue, from a password reset to the printer playing up, or even just Outlook not loading.

Proactive System Monitoring

We spot hardware failures before they happen, often fixing them before you even notice an issue.

Cybersecurity & Antivirus

We manage the security software on laptops and ensure updates are applied automatically to keep client data secure.

Flexible Per User Pricing

Pay a predictable monthly fee that scales with your team size.

Remote Support Access

We install our secure remote support software on all computers, which allows us to access and resolve issues instantly.

Additional Specialist Services

(Charged Separately)

Project & Consultancy Work

We are available for larger consultancy and project work (such as office moves, major system migrations, or strategic planning), which is quoted based on scope.

Cloud & Email Solutions

Microsoft 365 or Google Workspace setup & licensing, OneDrive and SharePoint

Backup and Recovery

Ensure business continuity with automated, secure cloud backups and customised retention periods.

On-Site Call-Outs

While the monthly fee covers unlimited remote support, on-site call-outs are charged separately if and when physical attendance is required.

VoIP Phone Systems

Modern, reliable telephony solutions. Setup, install and management.

Why Choose Launch Us

For Small to Medium-sized Enterprises (SMEs), the biggest benefit is peace of mind. Owners and employees shouldn’t have to spend their time trying to fix IT issues or worrying about technical downtime. We take that off their plate for a fixed monthly cost.

We value people and beleive in a high level of customer service. Find out more on our ‘About Us‘ page.

Launch IT Solutions Leicestershire Office

Our Credentials and Technology Partners

These certifications and partnerships underpin the security and quality of the solutions we provide to your business.

CompTia Logo
CompTia Logo
Microsoft Partner Logo
ICO Registered Logo
Cyber Essentials Certified Logo